Dental System Leads Ho Chi Minh City Department of Health’s 15-Criteria Ranking
Kim Dental affirms treatment quality based on medical standards and a counter-current investment strategy
The Ho Chi Minh City Department of Health (Ho Chi Minh City DoH) has announced the results of its dental clinic quality ranking based on a rigorous set of 15 criteria. Among the facilities evaluated, the Kim Dental System achieved the leading position, affirming its treatment quality and safety standards.
Due to the rapid boom in the Ho Chi Minh City dental market leading to chaotic information, the Ho Chi Minh City DoH developed the 15 Quality Criteria Set (Version 2.2). This set of standards is based on international criteria and the 2023 Law on Medical Examination and Treatment, aiming to ensure maximum patient safety and encourage dental clinics to improve quality.
The 15 Quality Criteria Set and Inspection Results
-
Scope: The criteria encompass all facets of a safe medical facility, including practicing personnel, physical infrastructure, technical service listings, infection control procedures, radiation safety, and price transparency.
-
Inspection Process: The DoH deployed 5 independent inspection teams that conducted surveys at various times, including weekends, to accurately document daily operational status.
-
Achievement: As of November 10, 2025, Kim Dental set a record by securing all 12 highest positions across the announced ranking rounds.
Kim Dental’s Development Strategy
Instead of participating in a price-cutting competition, Kim Dental opted for a “counter-current” strategy, investing in infrastructure and management processes to meet rigorous standards. This strategy relies on three main pillars:
-
Safety: Adherence to the highest standards of infection control (sterilization) to prevent the risks of cross-infection.
-
Aesthetic Expertise: The facility excels in three areas: braces, aesthetic porcelain veneers/crowns, and Implant placement, supported by modern equipment and procedures (e.g., X-Guide Robot technology for Implant placement).
-
Cost: Meeting the criterion of price transparency, Kim Dental publicly lists all-inclusive costs with a commitment to no hidden fees and transparent consultation based on the customer’s actual needs.
Accolades and International Cooperation
-
Cooperation: Kim Dental is a partner in the FIELD Global Immersion program of Harvard Business School (USA), focusing on training and research collaboration.
-
Investment: It is a private medical unit that received investment from the Temasek Fund (under the Government of Singapore), having passed rigorous Due Diligence on governance, finance, and legal compliance.
-
Award: In 2024, the Ho Chi Minh City DoH presented Kim Dental with the “Vietnam Medical Achievement – Smart Healthcare” award, recognizing its pioneering efforts in applying digital technology to medical care processes.
This ranking by the Ho Chi Minh City DoH is viewed as an information “filter,” providing consumers with an official, transparent source of information for selecting dental services.
Source: https://vietnamnet.vn/nha-khoa-kim-dan-dau-bang-xep-hang-15-tieu-chi-cua-so-y-te-tp-hcm-2466827.html
